Frequently Asked Questions

rentamycasa is a vacation rental management company that helps travelers find the perfect rental property for their vacation, and help landlords to earn the best possible returns of their properties.

The check-in time for properties booked through rentamycasa is generally 3:00 PM, and the check-out time is 10:00 AM. However, these times may vary depending on the specific property. Please refer to the individual property listing for more information.

Whether or not pets are allowed in properties booked through rentamycasa depends on the specific property and the property owner's rules. Please refer to the individual property listing for more information.

If you experience any problems during your stay at a property booked through rentamycasa, please contact our customer service team immediately. We will do our best to resolve the issue as quickly as possible.

The amenities included in properties booked through rentamycasa vary depending on the specific property. However, many of our properties come equipped with essentials like linens, towels, and kitchen appliances. Please refer to the individual property listing for more information.

Our cancellation policy is a full refund if canceled at least 8 days before the start of the reservation. If canceled less than 8 days before the start of the reservation, no refund will be issued.